Faq

We will respond patiently and meticulously to any advice and feedback from our customers.

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  • [Q:] 1. How long can I get the feedbacks after we sent the inquiry? 
    [A:]

    We will reply you within 12 hours in working days.

  • [Q:] 2.Are you a direct manufacturer or trading company?
    [A:]

    We are a manufacturer with the right to import and export. We also have our own international trading company. We produce and sell by ourselves.

  • [Q:] 3.What products can you offer?
    [A:]

    We mainly produce Christmas decorative lights, solar outdoor courtyard decorative lights and home decorative lights.

  • [Q:] 4.Can you do customized products?
    [A:]

    Yes, we can do customized products according to the customers’ drawings or samples.

  • [Q:] 5.How about the capacity of your company?
    [A:]

    We have 22 fully automated digital assembly lines, with a monthly production capacity of more than 60,000 sets.

  • [Q:] 6.How many employees of your company? what about the technicists?
    [A:]

    We now have more than 650 employees, including 10 engineers and 50 technicists.

  • [Q:] 7.How to guarantee the quality of your goods?
    [A:]

    Our company strengthens the control and management ability from the "person, machine, material, law, environment" five factors, establishes the related process system to carry on the quality control to each link and establishes the key working procedure point to strengthen the inspection. Each working procedure is 100% inspected strictly according to the customer’s request and the international standard. We have an independent laboratory, with the advanced testing equipment: spectral analyzer, copper content detector, photoelectric comprehensive tester, LED spectrometer, glow-wire tester, needle flame tester, high and low temperature aging test box, salt spray tester and waterproof tester, which can meet all customer’s testing requirements.

  • [Q:] 8.What’s the payment terms?
    [A:]

    When we quote for you, we will confirm with you the way of transaction, fob, cif, cnf, etc. For mass production goods, you need to pay 30% deposit before producing and then pay the balance according to the bill of lading. Most of the payment terms are T/T, but L/C is also acceptable..

  • [Q:] 9.How to deliver the goods to customers?
    [A:]

    Usually we will ship the goods to you by sea, because we are in Ningbo, and we are only 35 kilometers away from the Ningbo port. It is very convenient and efficient to ship goods to any other countries. Of course, if your goods are very urgent, the Ningbo airport and Shanghai airport are also very nearby.

  • [Q:] 10.Where are your products mainly exported to?
    [A:]

    Our products are mainly exported to over 10 countries such as UK, Germany, Australia, Ireland, South Africa, Norway and Denmark.